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WebNov 11, 2024 · 4. Keep the First Response Time (FRT) rate high. The students and parents in your school or university are spoiled with the quality of the service that companies offer. They want quick and effective answers to their problems and not a service that stands in the way of a student’s progress. WebJun 8, 2024 · Companies must assist customers with these issues quickly and easily. Delivering basic support well creates trust with customers and establishes a strong …
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