Web26. mar 2024. · The Scottish Government agreed with the report's observation that the Complaints Standards Authority (CSA) should work with NHS Boards to develop a revised NHS model complaints handing procedure and associated information materials for all NHS boards and providers. 1.2.1 New model Complaints Handling Procedure Web22. feb 2024. · To leave feedback or make a complaint about NHS Forth Valley services, contact: Patient Relations and Complaints Service. Forth Valley Royal Hospital. Stirling …
The NHS Scotland Complaints Handling Procedure
WebThe Scottish Public Services Ombudsman (SPSO) is the final stage for complaints about public services in Scotland and may be able to independently take up a complaint on your behalf. The Ombudsman will normally only be able to act if you have followed the steps above. To find out about the Ombudsman's work, visit the Scottish Public Services ... Web26. mar 2024. · NHS Boards are required to review and report internally on complaints handling information quarterly, including any recommendations made by the Scottish Public Service Ombudsman (SPSO) in relation to the investigation of NHS Complaints, with a view to identifying areas of concern, agreeing remedial action and improving … costco salmon with crab stuffing
NHS must improve complaints handling, report says - BBC News
Web10. apr 2024. · The Scottish Medicines Consortium (SMC) said the drug, trastuzumab deruxtecan - also known by the brand name Enhertu - can now be made available to eligible patients at an earlier stage . It is ... Web10. apr 2024. · Further information on how to contact each NHS board in Scotland. Taking complaints further. Dental complaints can be made to the Scottish Public Services Ombudsman (SPSO) if you haven't heard from a practice or health board after 20 days. The General Dental Council (GDC) You can also raise your concerns with GDC. WebThe Scottish Public Services Ombudsman (SPSO) is the final stage for complaints about councils, the National Health Service, housing associations, colleges and universities, … breakfast foods that start with b